This Privacy Policy governs the manner in which DORA Experience, LLC (“DORA,” “we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.dorajungle.com website (“Site”) and any related products or services. This Privacy Policy applies to the Site and all products and services offered by DORA Experience, LLC.

Effective Date: May 2026
Last Updated: May 2026

Personal Information We Collect

We may collect personal information from Users in a variety of ways, including when Users:

• Visit our Site

• Fill out forms

• Contact us through email, forms, or chat features

• Register for a retreat or event

• Submit payment or booking information

• Request support or additional services

Depending on the interaction, we may collect information such as:

• Name

• Email address

• Phone number

• Billing or payment details

• Passport or identification information for check-in purposes

• Emergency contact information

• Retreat preferences, wellness information, or dietary restrictions voluntarily shared with us

Users may always choose not to provide personal information, though doing so may limit access to certain Site features, products, or services.

Non-Personal Information

We may collect non-personal information whenever Users interact with our Site. This may include:

• Browser type

• Device type

• Operating system

• Internet service provider

• Technical connection information

• General website usage analytics

Cookies & Tracking Technologies

Our Site may use cookies and similar technologies to:

• Improve website functionality

• Understand how visitors use our Site

• Personalize user experience

• Support analytics and marketing efforts

Users may choose to disable cookies through their browser settings. Please note that some parts of the Site may not function properly if cookies are disabled.

How We Use Information

We may use collected information for the following purposes:

To Provide and Improve Our Services

Information helps us operate retreats, process bookings, coordinate guest experiences, and improve our products, services, and customer support.

To Personalize User Experience

We may use aggregated information to better understand how our community interacts with our Site and services.

To Process Transactions and Retreat Operations

We may use information provided by Users to:

• Process bookings and payments

• Coordinate transportation and accommodations

• Manage online check-in processes

• Schedule wellness services or activities

• Support retreat logistics and communication

To Communicate With You

We may send Users:

• Booking confirmations

• Operational updates

• Customer support communications

• Important retreat information

• Optional newsletters or marketing emails (Users may unsubscribe at any time)

To Improve Our Site

We continually improve our website, services, and guest experience based on feedback and usage patterns.

Third-Party Service Providers

We may work with trusted third-party providers to help operate our business and deliver services. These may include platforms used for:

• Booking management

• Payment processing

• Guest check-in

• Wellness appointments

• Email communication

• Analytics and marketing

• Transportation coordination

These providers may process personal information solely for the purpose of supporting DORA’s operations and services.

Sharing of Information

We do not sell, trade, or rent Users’ personal information to third parties.

We may share limited information with trusted service providers and operational partners only when necessary to provide services, process transactions, support retreat logistics, comply with legal obligations, or protect the safety and integrity of our operations.

We may also share aggregated, non-identifiable demographic or analytical information for business or marketing purposes.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services

• Fulfill operational and legal obligations

• Resolve disputes

• Improve our business operations and guest experience

Users may request access, correction, or deletion of their personal information by contacting us directly.

How We Protect Your Information

We adopt reasonable data collection, storage, and security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal information stored on our systems.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Processing

By using our Site or Services, Users acknowledge that their information may be processed in countries where DORA or its service providers operate, including Mexico and the United States.

Third-Party Websites

Our Site may contain links to third-party websites or services. We do not control the content, policies, or practices of those websites and are not responsible for their privacy practices. Users should review the privacy policies of any external sites they visit.

Changes to This Privacy Policy

DORA Experience, LLC may update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date above. We encourage Users to review this page periodically to stay informed about how we protect collected information.

Your Acceptance of These Terms

By using this Site or any of our products or services, you signify your acceptance of this Privacy Policy and our Terms of Use. If you do not agree with this policy, please do not use our Site or Services. Continued use of the Site following any updates constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your interactions with our Site or Services, please contact us at:

hola@dorajungle.com